mediumBehaviouralScenarioMidSeniorStaffLead
Tell me about a decision you had to make in minutes, with information you knew was incomplete.
6 min readUpdated 2026-08-15
Answer
Short answer
Name the clock and what it was costing, say which facts you had and which you chose not to wait for, classify the call as reversible or not, act at the level you were authorised to and say so, and record the reasoning at the time so it can be judged on what you knew.
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Likely follow-ups
- What would you have known if you had waited another twenty minutes, and what would that have cost?
- Who did you tell while it was happening, and what did you tell them?
- Was that call yours to make, and what would have happened if you had been wrong?
- Tell me about a time you made the fast call and it was wrong.
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