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hardBehaviouralScenarioLead

One of your engineers is underperforming. How do you handle it?

6 min readUpdated 2026-08-15

Answer

Short answer

Diagnose the cause before acting — skill, will, unclear expectations, or an environment or health problem you can remove — then give specific behavioural feedback, write down one expectation with a date, and make sure a formal performance plan, if it becomes necessary, is never a surprise.

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Likely follow-ups

  • You discover the engineer had no idea their performance was a concern. What does that tell you about your own management?
  • The engineer's peers have started routing work around them. How do you handle the team-level damage?
  • Six weeks into a written plan there is partial improvement. Do you extend, close, or exit?
  • How would you handle this differently if the engineer had recently disclosed a health issue or a bereavement?

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